Terms & Conditions for Primera UK

Welcome to Primera! By accessing or using our website, you agree to comply with the following terms and conditions. These terms govern the use of our website and the purchase of products from Primera in the UK. Please read them carefully before making any purchases or using our site.

1. General Terms

Primera reserves the right to update or change these terms at any time without prior notice. All updates will be posted on our website, and any changes made will apply to all users, whether they have read the updated terms or not. It is your responsibility to check these terms regularly for any updates.

2. Products and Services

Primera offers a range of products and services through its website. While we strive to ensure that all product descriptions, prices, and details are accurate, we cannot guarantee that all information is error-free. If an error occurs, we may correct it and notify you accordingly. We reserve the right to modify or discontinue any product or service at our discretion.

3. Orders and Payments

When placing an order through the Primera website, you agree to provide accurate and complete information. Payment for orders must be made in full at the time of purchase using the available payment methods. By confirming your order, you authorize Primera to charge your payment method for the amount specified, including taxes, shipping, and handling fees.

4. Shipping and Delivery

Primera offers shipping within the UK. Shipping times may vary depending on the location and availability of the products. While we aim to process and ship orders promptly, we cannot guarantee specific delivery dates. You are responsible for providing accurate shipping information. If there are issues with your address or delivery, we may contact you for further details.

5. Returns and Refunds

Primera wants you to be satisfied with your purchase. If you are not happy with your product, you may return it in accordance with our return policy. All returns must be made within a specified time frame, and the product must be in its original condition. Refunds are issued in the form of the original payment method unless otherwise specified. Please refer to our Return Policy page for more information.

6. Privacy and Security

We value your privacy and take all necessary measures to ensure your personal information is secure. We collect and use your data only to process orders and communicate with you about your purchases. Your information is never shared with third parties, except for trusted partners who help us process and deliver your orders. For more details, refer to our Privacy Policy.

7. Intellectual Property

All content on the Primera website, including text, images, logos, and trademarks, is owned by Primera or its partners. You are prohibited from using any content without prior permission, except for personal, non-commercial purposes. All intellectual property rights are protected by law, and any unauthorized use may result in legal action.

8. Limitation of Liability

Primera’s liability for any loss or damage arising from the use of the website or purchase of products is limited to the total amount you paid for the product in question. We are not responsible for any indirect, incidental, or consequential damages. By using our website, you agree to these terms.

By using the Primera website, you acknowledge and accept these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing products. For any questions, feel free to contact our customer service team.